1. HOW AND WHY WE COLLECT PERSONAL INFORMATION
   itravelbooks.com.au needs to collect personal information in order to conduct its business. Our policy is only to use personal information collected from our business contacts or the users of our websites for the business purpose for which it was collected, and not for any other purpose. We do not collect personal information that we do not need.
   
   
2. WILL YOUR PERSONAL INFORMATION BE GIVEN TO ANYONE ELSE? We will not sell, rent or trade personal information about you to or with others. Personal information collected by us may be disclosed to third parties to whom we outsource specialised functions (such as mailing houses or printing companies), and if so, we take steps to ensure that those contractors:
   
   a)comply with the NPPs when they handle personal information about you (regardless of whether they are a small business, and would otherwise be exempt from the NPPs); and
   b)are authorised only to use personal information in order to provide the services or to perform the functions required by us. The only other time we would make disclosures of personal information is if we are required to do so by law, or if the disclosure is permitted under the Privacy Act.
   
   
3. HOW IS YOUR PERSONAL INFORMATION STORED?
   itravelbooks.com.au takes steps to ensure that the personal information it holds is secure from unauthorised access, destruction, use, modification or disclosure. We only permit your details to be accessed by authorised personnel.
   
   
4. YOUR RIGHT OF ACCESS AND CORRECTION
   Under the Privacy Act, you have the right to seek access to information which we hold about you (although there are some exceptions to this). You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
   If you wish to exercise your right under the Privacy Act to seek access to the personal information that itravelbooks.com.au holds about you, or if you believe that personal information about you is not accurate, complete or up to date, you should contact our Customer Service Manager, including the details of your request for correction (if applicable). The contact details for our Customer Service Manager can be found at the end of this Privacy Policy.
   Please note that the personal information we hold about you will be information that you have provided us. We will assume (unless you tell us otherwise) that your request relates to our current records about you. To provide you with access to "current" personal information, we would ordinarily provide you with a print-out of the relevant personal information from our databases, or with photocopies of records which are held only on paper files. We may charge you for the cost of providing this type of access, but this will depend on the scope of your request. For legal and administrative reasons, we may also store records containing personal information in our archives. You only have a legal right to seek access to personal information about you collected by us prior to 21 December 2001 if we use or disclose that personal information after that date. If you do wish to seek access to personal information collected by us prior to 21 December 2001, please contact our Customer Service Manager to discuss whether access may be available. Please note that if we do provide access to old records, we may charge you for the cost of providing such access.
   
   
5. ADDITIONAL PRIVACY INFORMATION & HOW TO CONTACT US
   We may change this Privacy Policy at any time. We will make this Privacy Policy available to anyone who requests it, either at our offices or through our websites.
   For further information about privacy issues, see the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au.
   If you feel that itravelbooks.com.au is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our Customer Service Manager (using the following contact details):
   by telephone on 02 9889 3566
   by facsimile on 02 9889 3577
   by email to customerservice@itravelbooks.com.au
   by mail to Unit 1, 1 Talavera Rd, North Ryde, NSW, 2113
   
   This Privacy Policy was last updated on 28th May, 2007